1. Customers may request a return within 30 days after receiving their order. To be eligible for a return, the automotive supplies and accessories product must be unused, in its original condition, and returned with all original packaging, tags, accessories, and included materials where applicable.
2. Return Address
1189 WOLF SWAMP RD,JACKSONVILLE,NC,28546
3. Before returning any item, customers must contact customer service through fanufes.shop to obtain return authorization and return instructions. Unauthorized returns may not be accepted.
4. Returns may not be accepted for:
Products damaged due to misuse or improper handling.
Products that have been installed, altered, modified, or improperly used.
Products showing signs of excessive wear or use.
Products returned beyond the 30-day return period.
Items missing original packaging, tags, or included accessories.
5. Customers are responsible for return shipping costs if:
The item is no longer wanted.
The wrong item was ordered by the customer.
The customer ordered the incorrect quantity.
The customer provided an incorrect shipping address.
The product is returned without any quality-related issue.
If the return is caused by a defective product, shipping damage, or an incorrect item shipped, reasonable return shipping costs will be covered.
6. All returned products will be inspected after arrival. Returns that do not meet the return requirements may be refused or partially refunded where permitted by applicable law.
7. Once the returned item has been received and approved after inspection, refunds will be processed to the original payment method within approximately 3 business days. Processing times by financial institutions may vary.
8. Eligible automotive supplies and accessories may be exchanged for the same item if the original product is defective, damaged during shipping, or incorrectly shipped.
9. If your order arrives damaged or you receive the wrong item, please contact customer service within 7 days of delivery and provide photographs of the product and packaging for review.
10. For questions regarding returns or refunds, please contact customer service through fanufes.shop.